We are looking for a dispatcher with computer and customer service experience. This person must also be punctual and reliable on a daily basis.

In addition, we ask that you submit a list of references from past supervisors. You will not be considered for this position if you do not submit your references.

JOB RESPONSIBILITIES

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use phone or computer to send field employees to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about their jobs and requirements
• Enter data in the computer system and maintain logs and records of calls, activities, and other information
• We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.
• The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.
• The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Requirements

• Proven experience as dispatcher or relevant position
• 2-3 Years Dispatching Experience in Service Industry is a MUST (Elevator, Electric, Plumbing, etc)
• Full-time availability
• Strong knowledge of Manhattan and Tri-State Area
• Ability to take direction from management and work as a member of the team
• General knowledge of Google Applications (Sheets, Docs, Drive)
• A broad range of clerical skills ex. filing, faxing, preparing correspondence, etc.
• Ability to work under pressure and multitask
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgment and critical thinking
• High school diploma

Administrative Duties:

• Scheduling
• Answering and routing phone calls

Financial Duties:

• Payroll

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

Ergonomic Workspace:

• Yes

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person